CertAchiever

Salesforce Admin 201 Certification Training

contact us: +918882136965

Instructor-led live online classes

Weekday Classes | Weekend Classes |

Salesforce Admin 201 Certification Training

$350

Salesforce Admin 201 Certification Training

Salesforce Admin Certification online training by CertAchiever will help you to become an expert by mastering topics such as identify different Salesforce building blocks, Data model, Security model, Automation options, Sales Cloud and Service Cloud modules, Reports and Dashboard.

Training Features

Instructor-led Sessions

Both Weekdays and Weekend batches are available.

Real-Life Case Studies

During the sessions you will be working on the case studies provided by the trainer.

Lifetime Access

You will get the life time access of training material including videos & study guides..

Assignments

Each class will be followed by practical assignments to practice the concepts covered in class

24 x 7 Expert Support

We have a lifetime 24x7 online support team to resolve all your technical queries,through a ticket based tracking system..

Certification

Towards the end of the course, you will be awarded with Training competition certification based on you performance.

Course Curriculum

Learning Objectives

Get to know about Cloud computing concepts, SAAS, PAAS, IAAS – Service model, Public, Private, Community, and Hybrid Cloud models.

Topics Covered

Service and Deployment models in the Cloud, Service and Deployment models in the Cloud, Market situation, Cloud Ownership, Introduction to SF1 and Force.com Platform, Declarative & Programmatic Options in Force.com, Meta-data Driven Architecture, Multi-tenant, Business and IT benefits, Use of SF1

Learning Objectives

Learn to build a custom app on Force.com platform, different licenses in SFDC.

Topics Covered

Sign-up for a Free Environment / Org, Sign-up for a Free Environment / Org, Adding company logo, Benefits of System overview, Salesforce Key Building Blocks, Editions and Different Environments Available, MVC Pattern, Student App, Student App Master Basic Data Model, Student Master and Marks/Grades, Student Master Basic Security Model, Student Master Reports, Student Master Application Scope

Learning Objectives

This module presents to you the understanding of Standard and Custom Objects, Standard and Custom Fields and Datatypes, various Relationships, Lookup Filters, schema builder and explains the implications of deleting fields.

Topics Covered

Create Custom Objects and understand various properties in the Object definition section, Create Custom Objects and understand various properties in the Object definition section, Customize standard objects, Field and Data Types, Custom Field Prosperities, Field Dependencies, Types of Relationship Fields, Search Layouts

Learning Objectives

Understand different levels - Org-level, Object level, Record level, Org-level - Profile and Permission sets Login hours, network level and Object Level - Profile and Permission sets.

Topics Covered

Security Model Mind Map, Security Model Mind Map, System Level or Org Level Security, User Administration and Troubleshooting, Permission Sets, Profile and Permissions Sets, Password Policy, IP Address security, Login hours, Session settings, Activations, Page layout assignment, Tab setting, Field level security

Learning Objectives

Learn organization wide defaults, Role, and Role Hierarchy, Criteria based sharing, Manual Sharing and Apex sharing reasons.

Topics Covered

Security Model Mind Map, Security Model Mind Map, Record Level and Object Level, Organization wide defaults, Organization wide defaults – Student App, Role and Role Hierarchy, Criteria Based Sharing, Different ways to gain Record Level Access, Public Group, Queue, Public group Vs Queue

Learning Objectives

Learn to work on custom and standard objects; Enforcing Data quality, Integrity and Validation rules.

Topics Covered

Business Logic Mind Map, Business Logic Mind Map, Different Options to Implement Business Logic, Functions, Formula, Validation Rules, Rollup Summary Fields, Record Types and Page Layouts

Learning Objectives

This module will help you in learning Capabilities and use cases for the approval process and Introduction to Lightning Process builder.

Topics Covered

Business Process Automation, Business Process Automation, Business Requirements – Workflow Rules, Workflow - Actions (Time When Action Takes Place), Workflow – Actions, Workflow – Considerations, Approvals – Introduction, Approvals - How to Create A Process, Approvals - Actions, Approvals - How and What Can Approvers Do

Learning Objectives

This module will explain the different sales processes in any organization, Sales Productivity Features, Lead management, products and price books, campaign management.

Topics Covered

Sales Cloud, Sales Cloud, Sales Process, Sales Productivity Features, Lead Management, Lead auto response, Lead assignment, Web to lead, Accounts and Contacts Management, Opportunities, Campaign Management, Price Book, Products, Price Book Entries

Learning Objectives

Learn capabilities of case management, given a scenario, identify how to automate case management. Capabilities of solution management, the basic capabilities of Communities and the capabilities of Sales Force Knowledge.

Topics Covered

Service Cloud, Service Cloud, Case Management, Typical Service and Support Process, Automation - Web2Case and Auto-Response, Automation - Email2Case, Automation - Assignment Rules, Automation - Escalation Rules, Email Templates in Case Management, Channels, Case Resolution – Solutions, Case Resolution Using Knowledge, Communities Basics, Communities Setup and Administration, Communities – Ideas and Answers

Learning Objectives

This module introduces you to the concept of identifying tools and use cases for managing data. Capabilities and implications of the data validation tools and the different ways to back up data.

Topics Covered

Data Handling and Processing Overview, Data Handling and Processing Overview, Exporting data and Regular Backup, External ID and Unique Fields, Import, Install Apex Data Loader, Use the Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records,, Transfer record ownership

Learning Objectives

Create or customize a report, know the impact of the sharing model on reports, and options available when creating and modifying dashboards.

Topics Covered

Execute a report with and without modifications, Execute a report with and without modifications, Create a tabular report, summary and matrix report, Report and Security, Report Builder and Standard Reports Available, Add a chart and a few other features like highlighting, Create a custom report type and store in a folder, User filters in reports, Create a dashboard, Bucket field, Tabular Report significance, Summary report significance, Matrix report significance, Joined report significance, Dynamic dashboard

Learning Objectives

Learn about the capabilities of Salesforce1 and Salesforce and the installation and synchronization options of Salesforce for Outlook.

Topics Covered

Customizable parts of the SF1 app, Customizable parts of the SF1 app, Security and customizable settings, Navigation menu, Compact layouts and Mobile cards, Basic admin activities on Salesforce A, Outlook and SF synch up

Learning Objectives

In this module, you should learn use cases for AppExchange applications, and describe the capabilities of Salesforce Content, and activity management.

Topics Covered

Activity management - Tasks, Events, and Open activities, Activity management - Tasks, Events, and Open activities, Creating and tracking tasks and events, Folders and Document templates, AppExchange

Learning Objectives

Know about the Global action and publisher layouts and the features of Chatter in this module.

Topics Covered

Chatter groups, feeds, people, Chatter groups, feeds, people, Files, Follow records, people, Groups Topics and Files, Global action types-Create, Log a call, Custom VF page, Custom canvas, Publisher layout, Global an Object specific actions

FAQ's

You will never miss a lecture at CertAchiever! You can choose either of the two options:

View the recorded session of the class available in your LMS.

·You can attend the missed session, in any other live batch."

We have limited number of participants in a live session to maintain the Quality Standards. So, unfortunately participation in a live class without enrollment is not possible. However, you can go through the sample class recording and it would give you a clear insight about how are the classes conducted, quality of instructors and the level of interaction in the class.

You can give us a CALL at +918882136965 (IN) OR email at admin@certachiever.com

Certification

Once your training will complete, you will be awarded with training completion certification from the Trainer.