CertAchiever

Instructor-led live online classes

Weekday Classes | Weekend Classes |

CRM Salesforce for Beginners

$150

CRM Salesforce for Beginners

Become an expert in CRM Salesforce by mastering concepts of CRM, its business implications and how Cloud computing is changing the way businesses use technology to engage with their customers

Training Features

Instructor-led Sessions

Both Weekdays and Weekend batches are available.

Real-Life Case Studies

During the sessions you will be working on the case studies provided by the trainer.

Lifetime Access

You will get the life time access of training material including videos & study guides..

Assignments

Each class will be followed by practical assignments to practice the concepts covered in class

24 x 7 Expert Support

We have a lifetime 24x7 online support team to resolve all your technical queries,through a ticket based tracking system..

Certification

Towards the end of the course, you will be awarded with Training competition certification based on you performance.

Course Curriculum

Learning Objectives

- In this module, you'll learn the basic overview of CRM, how Cloud Computing is used for CRM and you will also learn about introduction to Salesforce.com.

Topics Covered

CRM Overview, Cloud Computing, Introduction to Salesforce.com (SFDC), SFDC Modules.

Learning Objectives

- In this module, you will learn creation of business objects and its application, you will also learn about Standard Business Objects and Custom Business objects.

Topics Covered

SFDC Business objects & their application, Standard Business Objects, Custom Business Objects, Salesforce Data Model, Salesforce Relationships.

Learning Objectives

- In this module, you will learn about Salesforce Data Fields, Security Features in Salesforce and you will also be learning about the Organization Wide Default settings.

Topics Covered

Salesforce Data Fields, Salesforce Security Features, Organization Wide Default, Profiles, Roles.

Learning Objectives

- In this module you will learn about Mass Transfer, Sharing Rules and Application of Roles.

Topics Covered

Records Mass Transfer, Sharing Rules & Application, Application of Roles & Sharing Rules, Profiles & Permission Sets.

Learning Objectives

- In this module, you will learn Profiles, Permission Sets, Page Layout, Record Type and Field Level Security.

Topics Covered

Profiles, Permission Sets, Page Layout, Record Type, Field Level Security.

Learning Objectives

- In this module, you will learn about how to prepare reports and associated dashboards to enable business performance preview.You will also learn about Marketing Cloud, Sales Cloud and Service Cloud.

Topics Covered

Marketing Cloud, Sales Cloud, Products & Price Book, Quote Management, Service Cloud, Activities, Analytics, Reports, Dashboards, Translation Workbench.

Learning Objectives

- In this module, you will learn about Queue, Assignment Rules, Auto Response, Approval Processes, Workflow, Escalation Rules and Validation Rule.

Topics Covered

Queue, Assignment Rules, Auto Response, Approval Processes, Workflow, Escalation Rules, Validation Rule.

Learning Objectives

- In this module you will learn about Chatter, Content management, Data Loader, Deployment using Change Sets, Apex and Visual Force.

Topics Covered

Chatter, Content management, Data Loader, Deployment using Change Sets, Apex & Visual Force.

FAQ's

You will never miss a lecture at CertAchiever! You can choose either of the two options:

View the recorded session of the class available in your LMS.

·You can attend the missed session, in any other live batch."

We have limited number of participants in a live session to maintain the Quality Standards. So, unfortunately participation in a live class without enrollment is not possible. However, you can go through the sample class recording and it would give you a clear insight about how are the classes conducted, quality of instructors and the level of interaction in the class.

You can give us a CALL at +918882136965 (IN) OR email at admin@certachiever.com

Certification

Once your training will complete, you will be awarded with training completion certification from the Trainer.

$150

CRM Salesforce for Beginners

Instructor-led Sessions

Real-Life Case Studies

Lifetime Access

Assignments

24 x 7 Expert Support

Certification

Course Curriculum

Introduction to CRM and SFDC

SFDC Overview

SFDC Security Model - 1

SFDC Security Model - 2

SFDC Configuration - 1

SFDC Configuration - 2

SFDC Advanced Configuration - 1

SFDC Advanced Configuration - 2

FAQ's

What if I Miss a Class

Can I attend a Demo Session before enrollment

What if I have some more queries??

Certification

Training Certification Process